Skip to content


Your cart is empty

Terms of Service

These Terms of Use (hereinafter, "the Terms") stipulate the terms of use for the online shop (hereinafter, "the Service") provided on this website by Grosse Japan Co., Ltd. (hereinafter, "our company"). By using this Service, the user (hereinafter, "User") is deemed to have agreed to these Terms.

1. Scope of these Terms

These Terms apply to all relationships between the User and the Company regarding the use of the Service. In addition to these Terms, the Company may make various provisions regarding the Service, such as rules for use (hereinafter referred to as Individual Provisions). In the event that the provisions of these Terms conflict with the provisions of the Individual Provisions in the preceding paragraph, the provisions of the Individual Provisions shall take precedence, unless otherwise specified in the Individual Provisions.

2. Membership registration

Users wishing to register shall agree to these Terms and apply for registration using the method specified by the Company. Registration for use shall be completed when the Company sends a registration confirmation email.

If the Company determines that the applicant for use registration has any of the following reasons, the Company may not approve the application for use registration, and shall not be obligated to disclose any of the reasons.

① If false information is reported when applying for user registration

② If the application is from a person who has violated these Terms.

③ In other cases where the Company determines that the registration for use is inappropriate.

3.Management of user ID and password

Users are responsible for managing their user IDs and passwords. The Company shall not be liable for any damage caused by the use of the user ID and password by a third party, unless there is gross negligence on the part of the Company.

4. Notification of changes

If there are any changes to the information that the user has declared to the Company, the user must notify the Company immediately. The Company shall not be held liable for any damages incurred as a result of the user's failure to change the registration information.

5.Sales Contract

For this service, a sales contract will be concluded when a user makes a purchase application and the company sends an email to notify that the order has been received.

If the Company determines that any of the following circumstances apply to the User, the Company may cancel the purchase agreement without notifying the User.

① If the user violates these terms or individual terms

② If the delivery of the product cannot be completed due to an unknown delivery address, a long absence, or refusal to accept the delivery

3) If a possible fraudulent order is detected

④ Any other case in which it is deemed that the trust between the Company and the User has been damaged.

6. Withholding of performance in case of non-availability of goods

With this service, we cannot guarantee that ordered products will always be in stock. If the product is out of stock and cannot be delivered on the scheduled date due to the timing of the order, etc., the Company may cancel and terminate the sales contract concluded with the User.

If the Company cancels and terminates the sales contract due to the product being out of stock, the Company will promptly contact the User via email and refund the paid fees and price.

7. Intellectual Property Rights

The copyrights and other intellectual property rights of images, logos, text, and designs (hereinafter referred to as content) provided by this service belong to our company or the content provider.

Users shall not engage in any acts (copying, reprinting, modification, other secondary use, etc.) that infringe on these rights.

8. Prohibited acts

Users shall not engage in the following acts when using this service.

①Acts that violate laws or public order and morals

②Acts related to criminal acts

③ Acts that infringe on copyrights, trademark rights, and other intellectual property rights contained in this service.

④Acts that destroy or interfere with the functions of our server or network

⑤Acts that may interfere with the operation of our services

⑥ Acts of commercially using information obtained through this service

⑦ Unauthorized access or attempted unauthorized access

⑧Acts of using this service for illegal purposes

⑨Acts of collecting or accumulating personal information, etc. about other users

⑩Acts of entering false information

⑪Acts that directly or indirectly provide benefits to antisocial forces in connection with our services.

⑫Other acts that our company deems inappropriate.

9.Suspension/Suspension of provision of this service

If the Company determines that any of the following circumstances exist, the Company may suspend or terminate the Service without prior notice to the User.

①When performing maintenance or updates on computer systems related to this service

② If a system problem occurs related to this service

③When it becomes difficult to provide the Service due to force majeure such as earthquake, fire, power outage, natural disaster, or interference by a third party.

④ Any other trouble that makes it difficult for the Company to provide the Service occurs.

We shall not be liable for any disadvantage or damage suffered by the user or a third party, regardless of the reason, due to the suspension or discontinuance of the provision of this service.

10. Restrictions on Use and Cancellation of Registration

If any of the following apply, the Company may restrict the User from using all or part of the Service or cancel the User's registration without prior notice.

① In the event of violation of any provision of these terms or individual rules

② If false registration is discovered

③ If the credit card that the user has reported as a payment method is suspended.

④ If there is a default in payment obligations such as fees, etc.

⑤If there is no response for a certain period of time to contact from our company

⑥If this service is not used for a certain period of time after the last use.

⑦In addition, if the Company determines that the use of this service is inappropriate.

The Company shall not be held responsible for any damage caused to the User due to the Company's actions pursuant to this article.

11. Withdrawal

Users may cancel their membership from this service by following the designated cancellation procedure. If you wish to cancel your membership, please contact our customer service via the inquiry form.

12. Disclaimer of Warranties and Disclaimer of Liability

① Although the Company will do its best to ensure that the information and systems listed on this service are reliable, the Company does not guarantee the accuracy or completeness of this information and systems. Our company may change the information posted on this site without prior notice to users.

②The Company shall not be held responsible for any damage caused to the User due to this Service.

③The user shall be responsible for the cost of installing computer equipment and communication equipment necessary for the user to use this service, telephone charges required to use this service, usage fees for LAN, etc. Masu. Furthermore, the Company is not responsible for any software or hardware problems or other damages that may arise from the use of this service.

④The Company is not responsible for any transactions, communications, or disputes that occur between users and other users or third parties regarding this service.

13.Changes to the content of this service, etc.

We reserve the right to change or discontinue the content or information of this service without prior notice or notification to the user, and shall not be liable for any damages incurred by the user as a result thereof.

14.Changes to Terms of Use

The Company may change these Terms as necessary without prior notice or notice to the User. If the User starts using the Service after these Terms have been changed, the user will be deemed to have agreed to the changed Terms.

15. Handling of Personal Information

The Company shall appropriately handle personal information obtained through the use of this Service in accordance with the Company's "Privacy Policy."

16. Notice or Contact

Notifications and communications will be made in the manner determined by our company. The Company will assume that the currently registered contact information is valid and will notify or contact the contact information unless the user notifies the user of the change in accordance with the method specified by the Company. These are deemed to have reached the user at the time of transmission.

17. Prohibition of Transfer of Rights and Obligations

Users may not transfer their rights or obligations under these Terms or the User Agreement to a third party without the Company's prior written consent.

18. Governing Law

Litigation regarding rights and obligations under this Agreement shall be filed in the Tokyo District Court as the court with exclusive jurisdiction in the first instance.

that's all