Grosse Club Terms of Use
These Terms of Use (hereinafter, these Terms) stipulate the terms of use of the Grosse Club (hereinafter, this Service) provided on this website by Grosse Japan Co., Ltd. (hereinafter, our company). By using this Service, the user (hereinafter, the User) is deemed to have agreed to these Terms and the Terms of Use of the Grosse Online Shop .
1. Scope of these Terms
1. These Terms apply to all relationships between the User and the Company regarding the use of the Service. The Service is operated by the Company, and the Company reserves the right to change, modify, or delete all or part of the Service, and any terms, policies, or guidelines related to the Service shall be applied at the discretion of the Company in any case.
2. By participating in the Service, the User agrees to these Terms of Use and any changes or modifications thereto. The latest version of the Terms of Use and the Service can be found on our web page.
3. The Service is for personal use only and commercial use is prohibited. Only individuals who are residents of Japan and are of the age of majority may participate in the Service as consumers under any applicable rules, regulations or laws of Japan.
4. All services, offers, content, and other benefits related to the Service are provided by the Company in accordance with these Terms of Use.
2. Join the Grosse Club
1. You can participate in this service by registering as a member of the online shop on our website and purchasing the applicable subscription product.
2. By registering as a member of the online shop on our website and purchasing the applicable subscription product, the user will be considered a Grosse Club member (hereinafter referred to as "member").
3. The membership registration process requires you to provide information such as a password, email address, date of birth, name, and marketing preferences.
4. Please read our Privacy Policy carefully to learn how we collect, use and disclose information about our members, how to update or change your personal information, and how we communicate with you.
5. Once we have accepted your subscription application, you will receive an email at the email address you provided to us when you signed up. Your membership to this service will commence when we have approved your application. There is a fee to participate in this service, and the monthly membership fee is 7,700 yen (tax included). Monthly membership fees are charged on a monthly basis, starting from the settlement date. If payment is made at the end of the month, it will be as follows:
・If the first payment is on the 31st, the payment will be made on the 30th if the month does not have a 31st. From then on, the 30th will be the payment date.
・For February, which does not have a 30th, settlement will be made on the 28th or 29th. (This date varies depending on leap years.) From then on, the settlement date will be the 28th or 29th.
6. We will refuse membership to anyone who has or is suspected of having ties to so-called anti-social forces.
3. Services
Members may enjoy services that we may provide from time to time, including the Grosse Online Shop, the Grosse Club, news and information about us and our products and services, invitations to members to special events and promotions such as parties and new product launches, discounts and other promotions, personalized product information, special offers and/or services, vouchers, access to exclusive content or events, news and updates related to members.
4. Member Obligations
1. Membership benefits and services of this service cannot be transferred to a third party.
2. Members are solely liable for any damages resulting directly or indirectly from any unauthorized use of their accounts.
3. Members are responsible for providing and maintaining accurate and complete information regarding their membership, including contact information such as email, telephone, address, etc. Missing or inaccurate information may result in the inability to enjoy the Services.
4. Members (including accompanying persons to events, etc.) shall be under the following obligations:
- Observance of public order and morals: Members shall observe the law and public order and morals, and treat other members with courtesy.
- Consideration for other members: Members will not make defamatory or discriminatory remarks or actions toward other members, or engage in any other behavior that offends them.
- Maintaining order and good atmosphere of the Service: Members must refrain from any actions that disrupt the order and good atmosphere of the Service when participating in events or communicating with other Members. In particular, the following actions are prohibited:
- Violent or threatening behaviour
- Harassment caused by excessive drinking
- Sexual harassment or other inappropriate behavior
- Prohibition of political and religious activities:
Members will not engage in political activities or religious solicitation or proselytizing within the Service.
- Confidentiality: Members must protect the personal information and privacy of other Members that they learn about through the Service and must not disclose such information to third parties.
5. Points
1. Members will be awarded 7,700 points upon payment of their monthly membership fee, and the number of points they have can be checked on their My Page. Points can be used for the following services, with 1 point being worth 1 yen.
• Payment of party participation fees • Purchases at the Grosse online shop • Purchases of exhibition order items • Purchases at showroom shopping
2. Points are valid for two years from the time they are granted. They will be lost after the expiration date, so please use them within the expiration date.
3. In principle, points cannot be cancelled once they have been used. Thank you for your understanding.
4. Points can be used until the expiration date as long as you are a member of the Grosse Online Shop even after you have left the Grosse Club. (This applies only to regular purchases at the Grosse Online Shop.) However, please note that if you also leave the Grosse Online Shop, any points that have not yet expired will also be lost.
6. Withdrawal
1. Members may cancel their membership in the Grosse Club at any time without prior notice by cancelling their subscription to the Grosse Club.
You will no longer be able to receive any benefits or services related to this service after your subscription expires, but you will be able to continue to use your registered online shop member information and My Page (such as your name, phone number, date of birth, password, delivery address, purchase history, etc.) If you wish to have this information deleted, please contact our customer service.
2. We may terminate this Service at any time.
3. We may also immediately terminate your membership for valid reasons, including but not limited to violation of the Terms and Conditions, providing us with false data, including but not limited to invalid contact information, or misuse (including fraudulent use) of your membership or the Services, as determined by us in our sole discretion.
7. Limitation of Liability
1. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE TO ANY PERSON FOR ANY ACTIONS TAKEN OR NOT TAKEN IN CONNECTION WITH THE PROGRAM.
2. The Company may send communications to active Members to inform them of matters of interest, however, the Company is not responsible for failure to communicate, or for incorrect or inaccurate copying of entry information by Members, or for any human error, interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, problems related to computer equipment, software, inaccessibility of any website or online services, or other technical or non-technical errors or malfunctions, lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or problems related to postage stamps or other equipment or programming associated with or utilized in the mailing of any postal mail or other mail-related mailings.
8.Notice or Contact
Notifications and communications will be made in the manner determined by our company. The Company will assume that the currently registered contact information is valid and will notify or contact the contact information unless the user notifies the user of the change in accordance with the method specified by the Company. These are deemed to have reached the user at the time of transmission.
9.Other
1. If for any reason any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, then to the extent that provision is illegal, invalid or unenforceable, then that provision will be deleted from these Terms of Use and the remaining provisions will continue in full force and effect and continue to be binding and enforceable.
2. All legal relationships between the Company and users related to these Terms and Conditions and membership of this service shall be governed by the laws of Japan. Any legal disputes shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of our company. For questions, inquiries, and contact information, please refer to our website.
that's all
We accept gift wrapping
All products will be delivered in gift wrapping.
Shipping time
Usually, your order will be shipped within 2-5 business days (excluding weekends and holidays) from the date of your order.
Free shipping for orders over 24,200 yen
Free shipping for purchases over 24,200 yen (only within Japan)
Can be shipped overseas
Delivery for a flat rate of 2,500 yen (*We do not support shipping to China, Hong Kong, or Taiwan. Thank you for your understanding.)